Sales Tip:
Enter into their world. You must understand their situation. Look at life from their point of view. This is a time to set aside your personal interests in order to concentrate on your prospective buyer. Do not talk about you. Ask questions to learn about them.

If you were this person, what would you do? How would feel? What would your opinion be? Once you have these answers, then, take the appropriate action that would benefit them.

It would not hurt to mirror some of their actions. You don't want to be too obvious about mirroring, but it is helpful so that others relax in your presence. It is as if they see themselves in you. This can lead to trust.